Enhancing the Customer Experience and Journey: Good Clean Fun  

Steve Hennigh, owner of Good Clean Fun in Cayucos, CA, talks about enhancing the customer experience and journey. He and Michael are on set laughing.

Today we dive deep into the art of evolving the customer experience for your business to attract more customers. Our guest this week is Steve Hennigh, the owner of Good Clean Fun, based in Cayucos, California. Let’s explore how Steve transformed his passion for surfing into a thriving business by focusing on enhancing the customer […]

Shared Information in Business Growth: Brown Butter Cookie 

Traci Alderson, co-owner of Brown Butter Cookie in Cayucos, San Luis Obispo, and Paso Robles, CA talks about the power of shared information in business growth. She and Michael are smiling over a bowl of custard

Today, we’re diving into a crucial topic for any growing business: how the power of shared information in business growth helps increasing labor expenses without resorting to layoffs. We’ll also explore how to create a culture where information is freely shared among employees to boost production and grow your business.  Our guest this week is […]